Picasa and Picasa Web Albums Help

Google Help › Picasa Help › Contacting Support › Report an issue with my storage

Report an issue with my storage

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On November 10, 2009, Google announced more affordable storage prices - at least twice the storage for a quarter of the price. It's possible this will give you more storage than you need. If you purchased your storage within 30 days of this change - between October 10, 2009 and November 10, 2009 - we have a different form you can use to request a downgrade in your plan and/or a refund of the price difference.

For all other issues, please browse our Google storage FAQ or use this form to contact us.

Your name: * Email address used for purchase: *

Issue type: * I am unable to see my storage purchase reflected in my account I am having trouble obtaining a refund for my storage purchase I am having trouble canceling my storage subscription I am reporting another issue with my storage

Date of storage purchase (MM/DD/YY): * Google order number (if applicable): Message: